The Art of Managing Conflict

When:
November 3, 2021 @ 10:00 am – 11:00 am
2021-11-03T10:00:00-04:00
2021-11-03T11:00:00-04:00
Cost:
Free
Contact:
Health, Safety and Employee Well-Being (HSEWB)
416-736-2100 ext 55491

Overview
Conflict is a common part of life, a natural result of people having different points of view, values, and beliefs. When left unaddressed, workplace conflict can lead to increased absenteeism and reduced productivity. When well-managed, conflict can enhance your relationships, deepen your understanding of yourself and others, and stimulate change and growth. This seminar will provide participants with a framework for assessing the types of conflict common in the workplace and propose strategies for their resolution.

Learning Objectives
At the end of this seminar, participants will be able to do the following:
- Recognize the nature and impact of conflict.
- Understand the effects of unresolved conflict.
- Apply practical strategies for resolving conflict.